Q
Why choose us?
Our products feature low MOQ and high quality. We accept OEM and Trade Assurance orders.
Q
Does the product price include a logo? How can I make my custom logo and packaging?
The listed product price does not include a custom logo. You can request customized branding and packaging options by contacting our team with your specifications.
Q
How long do you need to produce the goods?
For in-stock items, we can deliver products within 3-7 days. The standard lead time for custom items is 20-45 days, depending on the overall order quantity.
Q
What is the payment term and how can I arrange payment?
We accept TT, LC, and Trade Assurance payments. You can work directly with our team to arrange payment via a Proforma Invoice (PI) or secure transaction portal.
Q
How long will it take to receive the goods?
By Air/Express shipping, it takes about 7-10 days. By Sea, it usually takes about 15-45 days depending on the final destination port.
Q
What is the policy regarding samples?
If stock is available, we can provide samples with the sample cost and freight covered by the customer. Bulk orders placed at a later stage may qualify for a discount on the overall price.